Website Support Toronto
Your Dedicated Website Support Team
Ongoing maintenance to ensure website up-time, security, backups in case of disaster, software updates, and optimal page speed.
Emergency Line: +1 (844) 622-0212
The Importance of Website Maintenance and Support
Your website is often the first impression potential customers have of your business.
If you want to make sure that your marketing investment is not wasted, website maintenance should be an important part of it. To maintain the integrity and security on your site, it needs regular updates for both content as well engine improvements which will keep things running smoothly!
It’s important to keep your site updated with fresh content, special offers, and blog posts. Website maintenance is also important to ensure that your site remains secure and runs smoothly.
For all your website support and repair needs contact Two Trees Studio – Website Support Toronto.
Services Provided With Website Support
Website Support
Our Website Development Service is exclusively for existing clients who are enrolled in any monthly program with Two Trees Studio - Website Support Toronto , or new clients who have signed a contract to begin a monthly program upon completion of their website.
Website Repair
Having trouble with your WordPress website? No problem. We at Two Trees Studio -Website Support Toronto, will repair the problem fast and can help your website run like clockwork again. Our team of highly skilled and experienced IT professionals will get your website back online in no time.
Website Migration
If you are planning to migrate from a static platform to WordPress, then our migration experts are here to help you out. WordPress is a robust CMS that can help create dynamic websites. Our team can complete migrations with minimal downtime.
Website Development
Our goal is your satisfaction. We work very hard to build great websites – and even harder to build great relationships with our clients. Our team focuses on providing excellent service and delivers the innovative solutions through stunning graphics, code and SEO strategies.
Google Ads
Our Google Ads experts at Two Trees Studio will stay on top of your ads, carefully adjusting what message to put up as well as when and where. Additionally, we use the latest softwares to help us determine how well a particular ad is performing.
SEO
Our SEO experts can help your business be on first page of Google for your target keywords, or search phrases your potential customers are using to search for your products or services. When SEO is done right, it can bring new qualified leads to your website and business.
Basic Website Support Package
2 HOURS OF TICKETS PER MONTH-
Edit, revise, or update pages based on existing design.
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Weekly updates of outdated WordPress plugins, themes and system files.
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Weekly security checks for malware and vulnerabilities.
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Monthly website backups. Free of charge recovery
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* Website ticket turnaround time 72 hours
PPC Website Support Package
10 HOURS OF TICKETS PER MONTH-
Managing of Google Ads, Bing & Facebook.
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Ongoing PPC Agency Support.
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Campaign Setup & Management
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PPC Ads Landing Page Optimizatio
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PPC Ads Copy-writing.
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PPC Agency Keyword Research.
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* Website ticket turnaround time 24 hours
Gold Website Support Package
12 HOURS OF TICKETS PER MONTH-
Managing of Google Ads, Bing & Facebook.
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Ongoing PPC Agency Support.
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Managing Organic SEO.
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Website Rank Monitoring
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New Content Based on Popular Keywords.
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Monthly website backups.
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* Website ticket turnaround time 48 hours
Unlimited Package
45 HOURS OF TICKETS PER MONTH-
Keyword Research
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On-Page SEO
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Quality Content
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Link Building
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Technical Optimization
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Mobile-Friendly Design
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Site Speed Improvement
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Local SEO
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Analytics Monitoring
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* Website ticket turnaround time 48 hours
Website Maintenance Services
Performance Checkup
Our intensive maintenance checklist ensures your website performs at its best. All the performance monitoring activities are scheduled through our automated CRM system. Through our CRM System, you will get a detailed reports on a monthly basis.
- Optimize website speed and performance
- Best caching implementation
- Optimize images and reduce size up to 90%
- Compression techniques for fast download
- Get rid of spam comments
Fixes and Enhancements
To make your website bug free, we do regular bug fixes, website health checkups, and improvements. Our dedicated team takes care of any issue that arises through third-party plugins or by the core itself. Your issue would be resolved at the highest priority.
- Regular Core Update
- Consistent Plugin Update
- Regularly Find & Fix Broken Links
- Theme update for a fresh experience
- Deleted Unused themes and plugins
Content and Backup
The advantage of our maintenance program is that you can add, edit and update content as and when needed. We take a full website backup prior to any major update. If it is needed, the backup can be on-demand by the client. Also you get Free of charge recovery.
- Regular Backup
- Add, edit, and update content
- Better user experience
- Full-website backup Always prepared for
- Free of charge recovery
Functionality Check
We check whether all forms are working properly and whether inquiry emails are getting received. We also check for any broken links on the website and rectify it. Broken links are a bad sign for SEO, hence it helps to keep your SEO health score high.
- 24x7 Uptime Monitoring and Action
- Team of Passionate Developers
- Hand-Holding Support
- Consultation with Experts as Needed
- Constant monitoring for database errors
Tech Support
Our technical support team will constantly update you via our ticket system. Also, our support team connects through calls or email as required. Through all the mediums, we ensure that the majority of tickets get resolved in 24-48 hours.
- Ticket management system
- Clean up logs and database
- Scan and Remove Malware
- Spam and Phishing Prevention
- Debugs chronic issues
Hack & Virus Proof
Our Security implementations prevent and protect from hacking, malware, and viruses. In any disgraced situation of hack or malware, our team takes it on most priority to resolve the issue. And we’ll keep in sync with you unless it is 100% hack free.
- Diagnose and fix errors as they appear
- Automated Security Scan
- Firewall Setup and Virus Protection
- Attackers protection
- Website captcha protection
Frequently Asked Questions
Website maintenance is the act of making a positive change to your website, such as upgrading your CMS platform, adding a new web page, changing out images, scanning for malware, or tweaking the design.
Not really, it generally costs around $59/month for basic support .
Two Trees Studio takes backups of your site weekly or monthly (based on contract). We are happy to use that backup to restore the site to a specific point in time, or we can send the files to you!
We assure that each of our tickets gets closed in 24-48 hours. However the TAT may increase in case of a major change request.
Our support team is available on phone+1 (844) 622-0212 and email info@twotreesstudio.ca
Place your details in our Get Quote form. Our representative will share a detailed proposal post reviewing the project. Once you accept the proposal, we can start maintaining your website.